Product Safety & Usage Guidelines
At ZYVORA Recovery Science, we are committed to developing scientifically formulated skincare products that prioritize skin health, barrier support, and user safety. While our products are formulated using carefully selected ingredients and manufactured in accordance with applicable quality standards, skincare results can vary from person to person.
Please read and follow these Product Safety & Usage Guidelines before using any ZYVORA product.
1. Read Product Instructions Carefully
Before using any ZYVORA product:
- Read the product label and packaging carefully.
- Follow all usage instructions provided.
- Review the ingredient list if you have known allergies or ingredient sensitivities.
- Use the product only for its intended purpose.
If you have questions regarding product usage, please contact our customer support before use.
2. Perform a Patch Test
We strongly recommend performing a patch test before the first use of any skincare product.
How to Perform a Patch Test
- Apply a small amount of the product to a discreet area, such as the inner forearm or behind the ear.
- Leave the area undisturbed for 24–48 hours.
- Monitor for redness, itching, burning, swelling, irritation, or other signs of sensitivity.
- If any adverse reaction occurs, discontinue use immediately and consult a qualified healthcare professional if necessary.
Passing a patch test does not guarantee that irritation will never occur, but it helps identify potential sensitivities.
3. External Use Only
Unless explicitly stated otherwise, all ZYVORA products are intended for external use only.
Do not:
- Swallow the product.
- Apply to internal body areas.
- Use in ways inconsistent with the product instructions.
If accidental ingestion occurs, seek immediate medical attention.
4. Avoid Contact with Eyes
Avoid direct contact with the eyes.
If product accidentally enters the eyes:
- Rinse thoroughly with clean water.
- Do not rub the eyes.
- Seek medical advice if irritation persists.
5. Do Not Apply to Broken or Infected Skin
Do not use ZYVORA products on:
- Open wounds
- Cuts
- Severely irritated skin
- Active skin infections
- Sunburned skin (unless specifically indicated)
Allow affected areas to heal before applying skincare products unless directed by a healthcare professional.
6. Introduce New Products Gradually
When adding a new skincare product to your routine:
- Introduce one product at a time.
- Allow your skin several days to adjust before adding additional active products.
- Monitor your skin for any signs of irritation.
This approach helps identify which product may be responsible if sensitivity occurs.
7. Active Ingredients
Products containing active ingredients such as acids, retinoids, vitamin C derivatives, exfoliants, or other high-performance ingredients should be introduced gradually, particularly if you have sensitive skin.
Always follow the usage instructions provided with the specific product.
8. Sun Protection
Some skincare ingredients may increase your skin’s sensitivity to sunlight.
When using such products:
- Apply a broad-spectrum sunscreen during the day.
- Limit prolonged sun exposure.
- Wear protective clothing where appropriate.
Sun protection is recommended as part of any daily skincare routine.
9. Use Only as Directed
Using more product than recommended or applying products more frequently than instructed does not necessarily improve results and may increase the risk of irritation.
Always follow the recommended directions for use.
10. Individual Results May Vary
Every individual’s skin is unique.
Product performance may vary depending on factors including:
- Skin type
- Skin condition
- Age
- Lifestyle
- Climate
- Existing skincare routine
- Consistency of use
ZYVORA does not guarantee identical results for every customer.
11. Allergies and Sensitivities
Customers with:
- Sensitive skin
- Known cosmetic allergies
- Chronic skin conditions
- A history of allergic reactions
should review the ingredient list carefully and consult a qualified healthcare professional before using new skincare products.
12. Pregnancy & Medical Conditions
If you are:
- Pregnant
- Breastfeeding
- Under medical treatment
- Using prescription skincare medications
- Receiving dermatological procedures
consult your doctor or dermatologist before introducing new skincare products into your routine.
13. Storage Instructions
To maintain product quality:
- Store in a cool, dry place.
- Keep away from direct sunlight.
- Avoid excessive heat or freezing temperatures.
- Close the cap securely after each use.
- Keep products in their original packaging where possible.
Improper storage may affect product stability and performance.
14. Product Shelf Life
Use products before their stated expiry date.
After opening, follow the recommended Period After Opening (PAO) symbol or usage instructions provided on the packaging.
Do not use products that show signs of:
- Unusual colour changes
- Separation
- Strong or unusual odours
- Damaged packaging
- Contamination
15. Keep Out of Reach of Children
Store all skincare products out of the reach of infants and young children.
Adult supervision is recommended when products are used by minors.
16. Product Misuse
ZYVORA is not responsible for issues arising from:
- Improper storage
- Failure to follow instructions
- Mixing products inappropriately
- Excessive use
- Use after expiry
- Deliberate misuse
- Use for purposes other than those intended
Customers are responsible for using products safely and according to the provided instructions.
17. Adverse Reactions
Discontinue use immediately if you experience:
- Severe redness
- Persistent irritation
- Swelling
- Blistering
- Rash
- Burning sensation
- Difficulty breathing or other signs of an allergic reaction
Seek prompt medical advice where appropriate.
If you believe a ZYVORA product has caused an unexpected adverse reaction, please contact us so that we can investigate the matter.
18. Product Information
We strive to ensure that product descriptions, ingredient lists, directions, and educational content are accurate and up to date.
However, formulations, packaging, and ingredient disclosures may be updated from time to time to improve product quality or comply with regulatory requirements.
Customers should always refer to the product label received with their order for the most current information.
19. Limitation of Information
The information provided on our website, product packaging, blogs, social media channels, emails, and marketing materials is intended for general educational purposes only.
It is not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional regarding medical concerns or persistent skin conditions.
20. Contact Us
If you have questions regarding product usage, ingredients, or safety, please contact us:
ZYVORA Recovery Science
Email: care@zyvoracare.com
Phone: +91 96335 23369
Our team will be happy to assist you in selecting and using our products safely.
By purchasing or using ZYVORA products, you acknowledge that you have read, understood, and agree to follow these Product Safety & Usage Guidelines.