At ZYVORA, we aim to deliver your orders safely, quickly, and reliably across India. This Shipping Policy explains our shipping timelines, charges, delivery coverage, and related terms for orders placed through our website.
- Shipping Coverage
We offer nationwide delivery across India, subject to courier service availability in your location.
Delivery may depend on:
- Serviceability of your PIN code
- Courier partner availability
- Local delivery restrictions
- Weather, strikes, holidays, or other unavoidable delays
If your location is not serviceable, our team may contact you to arrange an alternative solution or issue a refund where applicable.
- Shipping Charges
We offer the following shipping options:
Order Value | Shipping Charge |
Orders below ₹1,000 | ₹80 Standard Shipping |
Orders of ₹1,000 and above | Free Shipping |
Shipping charges, if applicable, will be clearly displayed at checkout before payment.
- Delivery Timeline
Our estimated delivery timeline is:
3–5 business days from the date of order confirmation or dispatch.
Please note that delivery timelines may vary depending on your location, courier partner, and external conditions.
Remote areas, rural locations, and certain non-metro regions may take additional time.
- Order Processing Time
Once your order is placed successfully, we will process and prepare it for dispatch.
Orders are usually processed within 1–2 business days, excluding Sundays and public holidays.
You will receive order confirmation and shipping updates through email, SMS, WhatsApp, or other available communication channels.
- Order Tracking
Once your order is shipped, tracking details may be shared with you through email, SMS, WhatsApp, or your order account page, where available.
You can use the tracking details to check the delivery status of your order.
If you do not receive tracking information or need help tracking your order, please contact our support team.
- Delivery Attempts
Our courier partner will attempt to deliver your order to the shipping address provided at checkout.
Please ensure that:
- Your full address is correct
- Your PIN code is accurate
- Your mobile number is reachable
- Someone is available to receive the order
If delivery fails due to an incorrect address, unreachable phone number, customer unavailability, or refusal to accept the order, the package may be returned to us.
Additional shipping charges may apply for re-shipping the order.
- Incorrect or Incomplete Address
ZYVORA will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us immediately after placing the order.
Address changes may not be possible once the order has been dispatched.
- Delayed Delivery
While we make every effort to deliver within the estimated timeline, delays may occur due to:
- Courier delays
- High order volume
- Public holidays
- Weather conditions
- Natural disasters
- Strikes or transport disruptions
- Local restrictions
- Incorrect delivery information
If your order is delayed beyond the expected delivery timeline, please contact us and we will assist you with tracking and resolution.
- Damaged, Missing, or Wrong Items
If you receive a damaged, leaked, defective, missing, or wrong item, please contact us within a reasonable time after delivery.
Please share:
- Order number
- Photos or video of the package and product
- Description of the issue
Once verified, we may arrange a replacement, exchange, or refund as per our Refund and Returns Policy.
- Cash on Delivery, If Available
If Cash on Delivery is available on our website, it will be shown at checkout.
For COD orders, please keep the exact amount ready at the time of delivery. Refusal of COD orders without valid reason may affect future COD eligibility.
- International Shipping
Currently, ZYVORA offers delivery within India only.
International shipping is not available at this time unless specifically confirmed by our team.
- Contact Us
For any shipping-related questions, delivery issues, or tracking support, please contact us:
Email: care@zyvoracare.com
WhatsApp: +91 81299 02363
Call: +91 96335 23369
Our team will be happy to assist you.
Effective Date: 01-June-2026
Brand Name: ZYVORA
Website: https://zyvoracare.com
